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Policy
Privacy Policy
Any privacy disputes are governed by this Policy and our Terms of Service, including any applicable limitations on damages and dispute resolution procedures. Our Terms of Service are incorporated into this Policy by reference.
This Policy applies to all visitors to our website and mobile app, as well as any information we collect about people offline, such as purchasers, renters, and owners. Unless otherwise stated, the descriptions below about our acquisition, use, and disclosure of your information apply independently of our connection with you.
We Collect Information About You
We obtain information about you directly from you, as well as automatically when you navigate through our website and from other sources. We gather different types of information about you depending on your relationship with us (e.g., whether you’re a potential buyer of real estate, a real estate agent, or a vendor) and how you engage with us (e.g., through our Site, App, or offline). We collect this information in the following ways:
Directly from you, we collect the following information:
Make a User Account: Our service is available to potential buyers, sellers, and other interested parties. Services are available without the need to create an account. Account creation is required for some aspects of our Services, such as saving properties, saving searches, and receiving real-time listing alerts. We collect your name, email address, and any other information you choose to submit when you establish an account (such as whether you are looking to buy or sell a home, geographic preference, and price range). You can keep track of your favourite homes once you create an account.
Purchase History: We keep track of whether you use our services to buy or rent a home.
Participate in a Survey: If you choose to contribute feedback, such as by filling out a survey, we will gather the following information from you: your contact information and your feedback.
Please contact us at the following address: If you contact us via email or another method, we will keep track of the cause for your inquiry. Please be aware that if you request information from one of our independently owned and operated locations, a copy of your request will be kept by us and our franchisee.
Subscribe to our Newsletter: If you sign up for our newsletter, we will gather your name, email address, and phone number.
We also collect your contact information and specialization if you are a vendor (such as a real estate photographer). You can also create an account with us by following the steps outlined above.
We Collect Information About You From Other Sources
Your Friends and Realtor: We may collect information about you from your friends and/or realtor in order for you to collaborate on homes of mutual interest.
We may gather information that you share on our social media pages if you do so. We usually do not link your social network information to the personal data we collect about you.
Internet Service Providers (ISPs), Operating Systems (OS), and Analytics Providers (Analytics Providers): We acquire data automatically through your use of our Site and services, as defined below. This data could originate from internet service providers, operating systems, and analytics companies that work on our behalf.
Automatically Collected Information:
When you use our services, we automatically collect information about you (usage information). The pages you view on our Site and App; the date and time you access our Site and App; how long you use our Services; the type of web browser you are using (for example, Firefox or Chrome); the type of device you are using (for example, whether you are using a mobile device); and your Internet Protocol address; and device IDs are examples of the types of information we collect depending on the settings of your web browser or device (including device advertising identifiers).
We will gather your device’s location information with your consent in order to help you find available properties near your location; you can turn off this function in your device’s settings. Our service providers may also track your activity by clicking links on our Site and App. For additional details, see the Cookies and Tracking section below. This information may be linked to the personal information we collect about you, such as whether and when you signed into your account.
Internet Service Providers, Operating Systems, and Analytics Providers provide us with the following information: As previously stated, we acquire data automatically when you use our Services.
Your Information and How We Use It
We utilise your data, including personal data, for a variety of business and commercial objectives, including:
Transactional Purposes: to open and maintain your account, provide you with our services, and for other transactional purposes.
Customer service/communications: to provide you with customised search results upon request; for technical help to respond to your questions.
Marketing/Advertising: Our marketing efforts are aimed at informing you about properties and services that may be of interest to you. We may reach out to you through postal mail and email for marketing purposes. Regardless of the marketing and advertising channel, we, along with our service providers, utilize your information to gauge the effectiveness of our advertising campaigns.
Administration: We use your information for administrative purposes, such as inventory management. Additionally, we analyze how users access and use our Services to enhance their functionality and security, and to generate reports for prospective partners, service providers, regulators, and others. We also implement security measures, anti-piracy measures, and fraud prevention protocols for the protection of our platform and users.
Research and Development: We conduct research and development to evaluate trends, improve our Services, products, and overall customer experience. This includes identifying popular sections of our Site to enhance user experience and understanding our customer demographics for targeted improvements.
Compliance: We adhere to legal and regulatory obligations, such as responding to subpoenas or court orders, cooperating with law enforcement or government inquiries, and participating in legal processes.
Protection: We take measures to protect ourselves and our users, including detecting, preventing, and responding to fraud, security issues, or other situations where protection is deemed necessary.
Tracking and Cookies:
Cookies and similar technologies are utilized by us and our service partners to monitor information regarding your use of our Services. This information is not usually correlated with the personal information we collect about you, and it is not used to identify you as an individual.
Cookies: Cookies may be used by us or our service providers to track visitor activity on our Services. A cookie is a text file that a website saves on your device to keep track of your preferences. Cookies help us track user activities on our Site and App, such as the web pages you visit and the duration of time spent using our services.
Most browsers have options to manage cookies, including preventing your computer from accepting new cookies, receiving notifications when a new cookie is received, or disabling cookies altogether. However, disabling cookies may limit access to certain parts of our services.
Children’s Privacy:
Children under the age of 18 are not permitted to use our services. If we discover that we have collected personal information from children under the age of 18, we will promptly remove it from our database.
Future Changes:
This Policy may undergo updates periodically. In the event of significant modifications to this Policy, we will notify you by posting a notice on our website.
Contact Information:
If you have any inquiries regarding our Policy, please reach out to us at info@gharexpo.com.
